Shipping options may vary depending on the destination country, product availability, and the time your order is placed.
During checkout, the available shipping methods, shipping costs, and estimated delivery times will be displayed.
Please note that deliveries are made on business days only.
Shipping costs are calculated automatically during checkout based on the destination country and the size of the order.
Estimated delivery times:
Europe: 2–5 business days
United Kingdom: 5–10 business days
Rest of the World: 7–15 business days
Delivery times are estimates and may vary depending on customs procedures, local carriers, and destination.
Please note that import duties, taxes, customs fees, or any other charges imposed by the destination country are the sole responsibility of the customer.
You will receive updates on the status of your order by email.
You can also track your order through the My Account section of our website. If you placed your order as a guest, please use the tracking link included in your order confirmation email.
We strive to deliver our products worldwide whenever possible. However, some destinations may be subject to shipping restrictions or additional requirements.
Any applicable restrictions will be displayed during checkout.
If a product is received defective, damaged, or does not correspond to the item ordered, the customer is entitled to request a return and refund.
The customer must notify us within 30 days of receiving the product. The item should retain its original identification labels whenever possible.
Upon receipt of the returned product, we will inspect it and notify the customer of the outcome of the claim.
If the claim is approved, a full refund will be issued using the same payment method used for the purchase.
Refunds are normally processed within 10 business days following approval and, in any event, no later than 30 days from confirmation of the refund.
These provisions do not affect any statutory consumer rights.
If you are not completely satisfied with your purchase, you may return the product within 30 calendar days of receiving your order.
To be eligible for a return:
The product must be unused and in its original condition.
The product must retain all original labels and identification tags.
The original packaging must be returned in good condition. Packaging that has been carefully opened will not be considered damaged.
The product must not show signs of use, alteration, or modification.
Return shipping costs for change-of-mind returns are the responsibility of the customer.
Once the returned product has been received and inspected, a refund will be issued using the original payment method.
Refunds are normally processed within 10 business days following approval and, in any event, no later than 30 days from confirmation of the refund.
