Privacy Policy

Introduction

At Hexaboards, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, subscribe to our newsletter, or purchase our products.

The processing of personal data by Hexaboards complies with the General Data Protection Regulation (GDPR) (EU Regulation 2016/679).

For any questions regarding this Privacy Policy, please contact us at:

Email: hexaboards@ptworks.pt

1. Data Controller

The data controller is:

PARALELABISMAL, UNIPESSOAL LDA
Rua Nova da Gandra, nº 107
4425-148 Maia
Portugal

2. Personal Data We Collect

Depending on how you interact with our website, we may collect:

Account Information

  • Name

  • Email address

  • Password (encrypted)

Order Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Tax identification number (when applicable)

Newsletter Subscription

  • Email address

Website Usage Data

  • IP address

  • Browser information

  • Device information

  • Website activity through cookies and analytics tools

3. How We Use Your Personal Data

We use your information to:

  • Process and fulfil orders

  • Deliver products and services

  • Communicate regarding purchases and customer support

  • Send newsletters and marketing communications (where consent has been provided)

  • Improve website performance and user experience

  • Prevent fraud and maintain website security

  • Comply with legal and tax obligations

4. Legal Basis for Processing

We process personal data based on:

  • Contract performance

  • Legal obligations

  • Legitimate business interests

  • Your consent (for marketing communications)

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy and to comply with applicable legal obligations.

Certain transaction and invoicing records may be retained for up to 10 years as required by law.

6. Sharing Personal Data

We may share personal data with trusted third-party service providers involved in:

  • Payment processing

  • Shipping and logistics

  • Website hosting

  • Marketing services

  • Analytics services

These providers only receive the information necessary to perform their services and are required to protect your data.

7. International Data Transfers

Some service providers may process personal data outside the European Economic Area (EEA).

Whenever this occurs, appropriate safeguards are implemented to ensure an adequate level of protection for your personal data.

8. Data Security

Hexaboards implements appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access

  • Disclosure

  • Loss

  • Alteration

  • Misuse

  • Destruction

While no system can guarantee absolute security, we continuously work to maintain industry-standard protection measures.

9. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

To exercise any of these rights, please contact:

hexaboards@ptworks.pt

10. Cookies

Hexaboards uses cookies and similar technologies to improve website functionality, analyse traffic, and enhance user experience.

For more information, please consult our Cookies Policy.

11. Changes to this Privacy Policy

Hexaboards reserves the right to update this Privacy Policy at any time.

Any changes will be published on this page and will take effect immediately upon publication.